Data We Hold and Why We Hold It
When you open an account, we collect the registration details you provide — name, contact information, and the payment method you choose to fund your wallet. If you deposit through bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your account balance;
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we do not store your mobile wallet PIN or full wallet credentials. We collect device and session data — browser type, IP address, and session timestamps — to detect unauthorised access and keep your account secure. We also log your activity on the platform to resolve
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disputes and meet our obligations under applicable law. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. You can request a copy of the
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data we hold on your account by contacting our support team. How long we retain your data depends on legal requirements in your jurisdiction and the nature of the information. Account data is typically held for the duration of your active account plus any legally required
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retention period after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.