Reference

Our Terms, Your Account Rights

These legal terms set out how 7up777 operates for eligible accounts in Bangladesh — covering your rights, our obligations, and how we handle account activity across bKash, Nagad, and Rocket transactions.

Account ConditionsWallet PolicyEligible RegionsData HandlingContact Rights
7up777 Our Terms, Your Account Rights
HOW WE HANDLE DATA

Account Security and Data Practices

Your account data is stored securely and used only to operate your account, process wallet transactions, and meet our legal obligations. We do not sell your personal information to third parties. Here is how we handle the four areas that matter most to your account.

Data Retention We keep account and transaction records for as long as required by applicable law. You can request a summary of your stored data at any time through the Help Centre.
Cookie Use We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings.
Account Security Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and contact support.
Data Requests To request access to, correction of, or deletion of your personal data, contact us via email with your registered bKash, Nagad, or Rocket number as verification.
REACH OUR TEAM

Contact Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries directly. Reach us through any of the channels below — we respond to legal and account-rights requests as a priority.

Team online

Live Chat

Open the chat window from any page on 7up777 to reach us directly about account or policy questions.

Email Support

Send detailed legal or data-access requests to our support address — include your registered wallet number for faster handling.

Account Help Centre

Log in and visit the Help section to submit a formal account or policy query with your transaction history attached.

Common Questions About Our Terms

These are the questions we hear most often about account rights, data, and legal eligibility. If yours is not here, reach us through live chat or the Help Centre.

Eligibility depends on your local law and the region you are in. We do not make that determination for you — check your local regulations before opening an account.

Yes. Send a data-access request to our support email with your registered wallet number. We will respond with a summary of the data we hold on your account.

This is a fraud-prevention measure. Funds return to the originating bKash, Nagad, or Rocket wallet to confirm the account holder and the payment source match.

Accounts in ineligible jurisdictions may be suspended. Any balance held at the time of suspension is subject to our terms and a manual review before any release.

Log in, go to Account Settings, and update your wallet number there. A verification OTP will be sent to your mobile number to confirm the change before it takes effect.

Open a ticket through the Help Centre with your transaction ID and registered wallet number attached. Legal and account-rights disputes are handled as a priority by our support team.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.